Gets The Job Done…..

My wife and I bought a new house in Nipomo (about 35 minutes south of San Luis Obispo) and needed to sell our current place in San Jose to pay for the new one. We turned to Dolores since one of her specialties is working with properties by Communications Hill and we’ve seen her around the area for many years. It proved to be a good choice.

Knowledge: Dolores knows her stuff. When we had questions about the local market, she had the answers, probably because she was involved with the transactions…or with her partner, Frank Herman. When we needed information on the logistics related to part of the process, Dolores had it, either on-the-spot or got back to us after talking with someone else.

Marketing: The housing market was red hot. Although Dolores outlined what she’d do to reach potential buyers in more normal times, our place didn’t get that far. We never made it to the MLS or had an Open House. She brought 4 couples known to be looking for something in Tuscany Hills. The fourth was quite interested, so Dolores told their realtor to make a “best and final offer”. They did and we accepted for more than expected.

Negotiating Skills: Dolores knew we had a hot hand and played it. Prices were jumping on a daily basis so we raised our sights and promptly found buyers. However, the real test of her skills came a bit later. We wanted to remain in our home rent free for 1 1/2 months. They agreed. Then we said another 2 weeks might be required because the new place might not be ready. They again agreed (although it wasn’t needed in the end).

Related Services: Extensive. From her many years in the business, Dolores has established contacts in several areas associated with pre and post-sale activities. Before opening our doors to potential buyers, we considered staging the house. Dolores brought in 2 teams to analyze the situation and provide ideas. One did high end makeovers for a price and the other fine-tuned what we already had for free. We chose the latter…mainly because we wouldn’t need to move almost everything into a temporary storage space. Dolores also referred us to handymen who did a variety of jobs around the house and cleaned up some of the rough edges. Later, her network of post-sales professionals took us through the final stages toward completion of the process.

Follow Up: Dolores did what she said she was going to do. Occasionally it took longer than expected, but I sometimes forgot we weren’t the only clients she was working with. Plus she’s got a family at home. Things got done…and she still returned calls promptly after the sale was completed.

Cost: Expensive, but standard. A total of 6% was paid for our transaction: 3.5% to Dolores and her team and 2.5% to the buyer’s agent.

Communications: The best way to get a response is to send a text. Voicemails were okay and e-mails were spotty. Some got answered ASAP while others took a while. Texting was tops.

Demeanor: Friendly. You can imagine her as your neighbor. Not pushy, but assertive with a smile.

Would we recommend Dolores as your representative? Yes. She’s knowledgeable, down-to-earth, gets the job done and fun to work with.
★★★★★

Richard N.

Dolo provided exceptional customer service and support. Not only that, she’s down to Earth, very personable, and highly knowledgeable. Our home sale was seamless and she went to bat for us to get the best offer. On the flip side, our close on our new home loan was a bit of a challenge and she stuck her neck out for us. The rest was history and we were glad she was on our team. Add Franky to the mix and you have an invincible one two punch! Thanks again, Dolores!

★★★★★

Aaron T.

Where to begin…? We were referred by a good friend, and we were immediately struck by how low-stress the whole experience was. She made sure we were looking at our own pace, and considering neighborhoods we might otherwise have overlooked. She helped make sure we were choosing the right house for the right reasons; she never pressured us to make a bid until it was clear we were ready. In the end, her instincts were dead on — the house we fell in love with was a block away from the first house she showed us. What more can we say that hasn’t been said already? We love Dolores and we will refer her to everyone we know.

★★★★★

Eric G.

I began working with Dolores Marquez following excellent Yelp reviews for the Intero team and I trusted the reviewers to point me in the right direction as they always do.

From the word go, Dolores was immediately receptive and communicative, and connected by email all the time which I very much appreciate because that is exactly how I operate as well. She was totally on the ball asking me exactly the right questions to get going and I began looking right away… and things moved quickly. I closed on my condo in 16 days from the day I first saw it with Dolores!! I started searching, we went to see some places, and bam – we found it and executed very quickly together as the market demanded. Dolores’ finesse with our offer completely made this house a reality for me as there were higher offers on the table and they accepted mine.

I was a completely new, first time home buyer on an extremely limited budget, and needed someone by my side that I could trust and would get what I was looking for, what I was up against, and Dolores really showed me she knows how to think quick on her feet and move to make things happen. She perfectly coordinated everything in the process from the offer to the inspection, all of the documentation, and she was very flexible to adjust to my schedule as well. I was very well informed about each step of the process.

During the whirlwind process that it was, I had the ability to trust Dolores and consider her a great friend with worthwhile advice. I would work with her again and highly recommend her for others in the market. Thank you, Dolores!!
★★★★★

Star A.

Dolores is patient and kind. She took the time to explain things to us, understanding we were nervous first time home buyers. She gives practical, realistic advice, and always seemed to have our best interests in mind. When my little sister was ready to begin working with a real estate agent, I recommended Dolores without hesitation

★★★★★

Hilary K.

We worked with Dolores and Marisa to sell our previous home and buy our current home. We finished both transactions in a span of less than 3 months. They are true professionals who are very responsive and always on your side. It was an extremely challenging market to buy a home in and I truly believe that their expertise and negotiating skills allowed us to buy our dream home in a multi-bid environment.

We cannot say enough good things about them, and ultimately will refer friends and family who are looking to buy or sell their homes.

★★★★★

Steve & Sharilyn A.

Dolores offers five star service. She makes the whole selling and buying process a breeze. You feel very comfortable dealing with her on a business level and now feels like a member of the family. You can’t go wrong with Dolores as your Realtor.

★★★★★

Kate M.

Dolores is amazing !!! She is kind,thorough,very professional and knowledgeable. She is a pleasure to work with. She kept us well informed, answered all our question and made the whole experience enjoyable.Dolores did a fantastic job. Cannot recommend highly enough.Thank you Dolores

★★★★★

Dana M.

It is a privilege to have Dolores as our real estate agent. We are first home buyers and Dolores has guided us on every step with great patience. She was instrumental in securing our home in tough market conditions. She is a patient listener who understood our requirements well and always kept our best interest in mind. She is very polite and gave us honest advice. She is very flexible and has always accommodated our requests. She is very prompt in her responses, extremely supportive and has given us great advice. She also ensured a smooth transition for us to our new home. Dolores is an absolute pleasure to work with and is the best agent we could have ever asked for.

★★★★★

Chandan P.

Dolores found us our dream home! My fiance and I were in the market to buy our first place and I had spoken to a number of agents before I met Dolores. I met her at an open house that she was holding in San Jose and she was so friendly and knowledgeable right off the bat. We worked for 5 months during the horrible economy, bidding and losing homes. Dolores never gave up and always put us first. She is not only great at what she does but she is truly a great friend for life. I would, and have been recommending her to anyone I know that would like to buy or sell their house. It’s amazing that she she got us into such a great neighborhood and home during such hard times. We had everything stacked against us: first time buyers, FHA loan, and looking for a single family home. We are so thankful for all she has given to us.

★★★★★

Jamie G.